It seems obvious that paying employees too much can cut into profits, but paying too little can too! If your employees turn over too quickly, then customer service is compromised, and that will raise tenant turnover, vacancies and turnover costs. A major cause of excess employee turnover is not paying the market rate.
To find out how your company fits into the market for rental housing employees, purchase the CFAA 2019-2020 Employee Compensation and Benefits Survey!

3rd Quartile conducts the survey for CFAA. 3rd Quartile is an independent benefits and compensation consulting firm, which helps organizations maximize the value of human capital. All compensation and employee benefits data are kept confidential. CFAA does not see the data for any rental housing provider or any employee.

The 2019-20 survey reports data on 9 building based positions and 21 head office positions. The survey provides Canada-wide compensation data and provincial or regional data, as well as actual city data, or a statistical estimate of city wages for the positions for which there is not enough local data. Click here to see a full list of positions covered.
For several positions, the data is reported showing the compensation driven by building size. The full survey also provides information on benefit programs, pension plans, turnover rates, and other HR practices. The CFAA Rental Housing Employee Benefits and Compensation Survey covers over 4,200 employees working for landlords of various sizes.
The survey may be purchased nationally or separately for one or more cities/areas. Please mark the survey results you want to purchase on the order form. You can either pay by credit card or CFAA will invoice your company. The applicable GST/HST will be added to your order.
In contracting to purchase the marked survey report(s), you agree to the terms stated on the order form.
Once you have purchased the survey, if you have any questions about the results contact:
  • Steven Osiel at 3rd Quartile
    • Tel: (647) 701-7047
    • Email:
    • Website:
Due to the nature of the product, there are no refunds on purchases of the CFAA Rental Housing Compensation & Benefits Survey.
If you want to purchase a previous Compensation and Benefits Survey, please email
Canahahns Company LimitedCAPREITCenturion Property Associates
Ferguslea PropertiesGreater Edmonton Foundation
(GEF Seniors Housing)
GWL Realty Advisors Ltd.
Hollyburn Properties Ltd.Homestead Land Holdings LimitedKay Four Properties Inc.
Kelson GroupKillam Properties Inc.Morguard Investments Limited
Northview Apartment REITOsgoode PropertiesOxford Properties Group
Shiplake Properties LimitedSifton Properties LimitedSkyline Real Estate Limited Partnership
The Minto GroupTimbercreek Asset ManagementUrbanlife Management Ltd.
Order the Compensation Survey Today!