Paying employees too much can cut into profits, but paying too little can too! If your employees turn over too quickly, then customer service and productivity is compromised. A major cause of excess employee turnover is not paying the market rate.
To find out how your company fits into the market for rental housing employees, purchase the CFAA 2021-2022 Employee Compensation and Benefits Survey!

3rd Quartile conducts the survey for CFAA. Led by Steven Osiel, 3rd Quartile is an independent compensation and benefits consulting firm, which helps organizations maximize the value of human capital.

All compensation and employee benefits data received from the many rental housing providers who participate in the survey are kept confidential, except for the anonymous reporting in the survey reports. Great care is taken to make sure that no company or employee can be identified. In addition, CFAA does not see the data for any rental housing provider or any employee.

In the 2021-22 survey, we expect to report data on 9 building-based positions and 21 head office positions. Click here to see a full list of positions covered.

The survey reports will provide Canada-wide compensation and benefits data, and compensation data for certain cities and the three regions, Canada East, Ontario and Canada West. Click here for the order form, showing the planned reports and pricing, both for participants and non-participants.

For several positions, the data is reported showing the compensation driven by building size. Order the benefits survey along with the compensation survey to receive a special report on benefit programs, pension plans, turnover rates, and other HR practices across Canada. The CFAA Rental Housing Employee Benefits and Compensation Survey covers close to 5,000 employees working for rental housing providers of various sizes.

The CFAA  survey covers only rental housing employees. The survey excludes employees in other real estate sectors, such as offices, shopping malls and the hospitality sector.

The survey may be purchased nationally or separately for one or more cities and/or regions. Please mark the survey results you want to purchase in the online store, or on the order form and email it to CFAA will then invoice your company. The applicable GST/HST will be added to your order.

In contracting to purchase the marked survey report(s), you agree to the terms stated on the order form.

Once you have purchased the survey, if you have any questions about the results contact:

Due to the nature of the product, there are no refunds on purchases of the CFAA Rental Housing Compensation & Benefits Survey.

CFAA thanks the rental housing providers who participated in the 2021 survey
Arnon Development Corporation Limited
Canahahns Company Limited
Centurion Asset Management Inc.
Ferguslea Properties Ltd.
Greater Edmonton Foundation (GEF Seniors Housing)
GWL Realty Advisors
Hazelview Properties
Hollyburn Properties
Homestead Land Holdings
Kay Four Properties Inc.
Kelson Group
Killam Apartment REIT
Lawrence Construction Co. Limited
Morguard Investments Limited
Northview Canadian High Yield Residential Fund
Osgoode Properties Ltd.
Oxford Properties Group
Quadreal Property Group
Shiplake Properties Ltd.
Sifton Properties Limited
Skyline Group of Companies
Sterling Karamar Property Management
Tribe Property Technologies Inc.

Survey participants who provide their own compensation and benefit data (in strict confidence) receive a substantial discount on the price of the survey reports as compared to non-participants.

To participate, open the order form, fill it out and send it to CFAA will then advise the compensation consultant conducting the survey that you will be participating, and the consultant, 3rd Quartile, will send you the links to upload or enter your compensation and benefits information.

Companies which participated in 2019 can request their 2021 submissions so that they only need to update the data for any changes. Of course, care would have to be taken to update all data which has changed. If you want your 2021 submissions, please ask in the email to