Dealing with tenants’ claims to not pay their rent

More information should be forthcoming in the next few days, and CFAA will send it to you. For now, the best things you can do are the following.

If the tenant says they cannot pay their rent, tell them that in the next few days you will get back to them about government help for them to pay their rent.

If the tenant says they won’t pay, tell them that in the next few days you will get back to them about government help for them to pay their rent.

You can also tell them that they should pay their rent. You or your employees could say to the tenant, “You depend on us to keep the building safe, clean, and supplied with heat, power and water. Those tasks take work and cost money.

“By paying your rent on time, you will be helping yourself:

  • by doing your part to keep the building you live in operating properly
  • by not building up rent arrears
  • by keeping your credit rating intact.

“By paying your rent on time, you will be helping your fellow tenants and society at large, by doing your part to keep the building you all live in operating properly.”