COVID-19

Dealing with tenants' claims to not pay their rent More information should be forthcoming in the next few days, and CFAA will send it to you. For now, the best things you can do are the following. If the tenant says they cannot pay their rent, tell them that in the next few days you will get back to them about government help for them to pay their rent. If the tenant says they won’t pay, tell them that in the next few days you will get back to them about government help for them to pay their rent. You can also tell them that [...]

Rental management businesses CAN stay open in Ontario On March 23, the Ontario Government announced the mandatory shutdown of workplaces not deemed to be essential. Rental management has been deemed to be essential. Therefore, rental management businesses are legally allowed to continue their operations and keep their offices open for their employees. However, that does NOT mean they should conduct business as was usual before Covid-19. ALL businesses should minimize in-person contact as much as possible, including operating by telephone or over the internet as much as possible. Rental businesses should limit the contact of their employees with building residents to [...]

Along with a number of CFAA’s member associations, CFAA is developing information to assist Canada’s rental housing providers in dealing with the impacts of Coronavirus (COVID-19). Expect further information as early as possible next week. Interim Advice Stay calm and check trusted news sources and government websites for the most-up-to-date information. The Government of Canada is maintaining a COVID-19 information webpage that can be accessed here. Wash your hands frequently with soap and water, and encourage your staff and tenants to do the same. If soap and water are not available, use alcohol-based [...]